Terms and Conditions

Terms and Conditions

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes.


Pricing

Prices of goods and services and delivery and other charges displayed on www.kabloom.co.nz are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. All prices quoted are inclusive of GST and all prices are quoted in New Zealand dollars.

Availability

All flowers and plants are seasonal and subject to availability on the day of delivery, we will always use the prettiest and freshest blooms available to equal value. Gift basket items, containers and vases are subject to availability on the day of delivery and may be substituted.


Delivery

KaBloom delivers flowers and gift baskets Auckland wide. Delivery is free for flowers and gift baskets within 20kms of Bayview, North Shore region. 

KaBloom uses internal drivers and courier companies to deliver our flowers. Orders will not be dispatched until full payment is received. It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect KaBloom will not refund any payment. Re-delivery to a correct address will incur an additional delivery charge. If you wish to send the order again it will be at full expense.

Guarantee

We guarantee that your flowers will last you atleast 7 days from receiving should all proper care taken upon arrival of your flowers. If you feel your flowers or gift didn’t arrive in the best condition or have not lasted as they should, let us know by emailing us at contact@kabloom.co.nz or giving us a call. A number of resolutions may be available to you and are subject to your particular situation. If we are unable to resolve your complaint or further assist you, we will process a refund upon receipt of the goods purchased.

Cancellation

Should you need to cancel your order, the full amount will be refunded if we haven't yet picked and arranged your flowers or gift. Due to the perishable nature of our items we are unable to cancel orders that have already been created and/or are in the process of being delivered.

Copyright

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Privacy Policy
Please refer to our privacy policy here.